Guides to getting online

Choose a help option from the options below and press the button to go to that help section.

Get help with Microsoft Windows

Get help with iPads and iPhones

Get help with Apple Macbooks

Get help with Android Devices

What to expect from your Aspire Sussex Online Course?

Where will my online learning take place?

If you have enrolled on a course with us online, through www.aspiresussex.org.uk, or over the phone, you will receive a link to our student portal on www.aspirecloud.co.uk. This website is a host for all the information you need during your course. When you receive the course code and password for your course, you will be able to get quick access links to;

– Your virtual classroom on aspirecloud.co.uk

– Your live video sessions through the video link using Microsoft teams

What do I need to know before I attend an online live session?

Before you get started with setting up your bookmarks and applications on your preferred device(s), you should ensure that your device(s) have the most up to date operating system installed by accepting any offered updates. By doing this, you will be able to join your live session through your browser, as well as the Microsoft Teams application, if you decide to download it to your device. You will be able to access our student portal and Moodle site through your internet browser.

Attending a course online with Aspire Sussex

On the dates and times of your online course, you can click on the link to your virtual classroom.

Here are some useful links to help you set up a calendar reminder:

Apple

Google

Windows

It is important to attend the session at the date and time shown, because not all sessions will be recorded for you to watch at a later date. Your tutor(s) will not be available to you outside of this time, unless otherwise stated by the tutor. You may receive further communication from your tutor outside of you course. This will come from their firstname.surname@aspiresussex.org.uk email account and can be trusted.

You can enter the virtual classroom at any time, to access your course documentation, but we recommend that you bookmark your classroom page in your web-browser. During each session your tutor will be able to ask you if you would like to contribute to the session verbally, or by presenting a file or picture to the rest of your class using your webcam.

If you have any further questions, please see our FAQs or Glossary of terms pages.